privacy policy

🔐 Privacy Policy primeClean London

Last updated: 12/30/2025

At PrimeClean London (“we”, “us”, “our”), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Property address (for service delivery)
Booking details and service preferences
Payment-related information (processed securely via third-party providers)
Messages sent via forms, email, WhatsApp, or phone
We only collect information that is necessary to provide our services properly.

2. How We Use Your Information

Your information is used to:

Provide and manage cleaning services
Respond to enquiries and bookings
Send confirmations, updates, or reminders
Improve our services and customer experience
Meet legal or regulatory requirements
We do not sell, rent, or trade your data to third parties.

3. Payments & Financial Data

All payments are handled securely through trusted third-party payment providers.
We do not store your card or banking details on our systems.

4. Data Sharing

We may share your information only when necessary, such as with:

Payment processors
Scheduling or booking software
Legal or regulatory authorities (if required by law)
All third parties we work with are required to keep your data secure.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your data against:

Unauthorised access
Loss or misuse
Disclosure or alteration
Your data is stored securely and accessed only by authorised personnel.

6. Your Rights (UK GDPR)

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to certain types of processing
Withdraw consent at any time
To exercise your rights, contact us using the details below.

7. Cookies

Our website may use cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@primecleanlondon.uk

📞 Phone: 020-357-61962

Privacy Policy